Terms And Conditions

Including Refund & Return Policy

Techs Repair LLC
Last Updated: Jan 7, 2026

1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the website located at www.techsrepair.com, as well as any services, products, repairs, or transactions provided by Techs Repair LLC (“Company,” “we,” “us,” or “our”).

Our Privacy Policy forms part of these Terms. Together, they constitute the full agreement (“Agreement”) between you and Techs Repair LLC.

By accessing our website, booking a service, making a purchase, or otherwise engaging with Techs Repair LLC, you acknowledge that you have read, understood, and agree to be bound by this Agreement.

If you do not agree to these Terms, you must discontinue use of our services and website.

For questions, contact us at:
📧 help@techsrepair.com

2. Communications

By using our services, you consent to receive communications from us, including service updates, transactional emails, and occasional promotional messages.

You may opt out of marketing communications at any time by using the unsubscribe link or contacting us at help@techsrepair.com. Transactional or service-related communications may still be sent when necessary.

3. Purchases & Payments

When purchasing a product or service, you may be required to provide payment and billing information, including credit or debit card details.

By completing a purchase, you represent and warrant that:

• You are authorized to use the payment method provided
• All information supplied is accurate, complete, and current

We may use third-party payment processors. By submitting payment information, you authorize us to share necessary data with these providers in accordance with our Privacy Policy.

We reserve the right to refuse or cancel any order due to:

• Product or service availability
• Pricing or description errors
• Suspected fraud or unauthorized transactions
• Other reasonable operational concerns

4. Services – No Refund Policy

All service fees are non-refundable once the service has been performed.

This includes, but is not limited to:

• Diagnostic fees
• Labor charges
• Repairs and replacements
• Software services
• Consultations or inspections

We clearly explain the issue, scope of work, and estimated cost before proceeding. Once a service is approved and completed, payment is final.

Exception – Workmanship Guarantee:
If a confirmed issue is directly caused by our workmanship, we may, at our discretion, provide a correction or adjustment at no additional cost. This does not constitute a refund and is evaluated on a case-by-case basis.

5. Refunds & Returns – Products Only

Returns or refunds are accepted only for defective or damaged products.

To qualify for a return:

• The issue must be reported within 30 days of purchase
• The product must be unused or in original condition (unless the defect is internal)
• Original packaging and accessories must be included
• Valid proof of purchase is required

Non-Returnable Items

• Service fees or labor charges
• Physically damaged items not covered by warranty
• Gift cards or store credit
• Downloadable software or license keys
• Items returned after 30 days without prior authorization

6. Warranty Policy

Some products sold by Techs Repair LLC may include a limited warranty.

Warranty coverage is void if the product shows evidence of:

• Misuse or abuse
• Accidental or physical damage
• Liquid or water exposure
• Unauthorized repair or modification

If a product qualifies under warranty, we may choose to repair, replace, or refund the item at our sole discretion.

7. Exchanges

We replace items only if they are defective or damaged and within the applicable warranty period.

To request an exchange, contact us at help@techsrepair.com before returning any item.

Return Address:
Techs Repair LLC
15011 Aurora Ave N
Shoreline, WA 98133

8. Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error.

We strongly recommend using a trackable shipping service and purchasing shipping insurance. We are not responsible for lost or damaged return shipments.

9. Late or Missing Refunds

If a refund is approved:

• Allow 5–10 business days for processing by your bank or card issuer
• Processing times vary by financial institution

If you have not received your refund after this period, contact your bank first. If the issue persists, email help@techsrepair.com.

10. Gifts

If an item was marked as a gift and shipped directly to the recipient, a store credit may be issued.
If the item was not marked as a gift, any refund will be issued to the original purchaser.

11. Accounts

If you create an account with us, you confirm that:

• You are at least 18 years old
• All account information is accurate and current

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

We reserve the right to suspend or terminate accounts for inaccurate information, misuse, or violations of these Terms.

12. Intellectual Property

All content on this website—including text, graphics, logos, and functionality—is the property of Techs Repair LLC and protected by applicable intellectual property laws.

No content may be copied, reproduced, or used without prior written consent.

13. Copyright Infringement (DMCA)

We respect intellectual property rights. If you believe content on our website infringes your copyright, please email help@techsrepair.com with the subject line “Copyright Infringement” and include sufficient detail to identify the alleged infringement.

14. Right to Refuse Service

We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion when necessary to protect our business, staff, or customers.

15. Contact Information

📧 Email: help@techsrepair.com
📞 Phone: 206-906-9695
📍 Address: 15011 Aurora Ave N, Shoreline, WA 98133

We appreciate your business and thank you for choosing Techs Repair LLC.